If your company takes returns, you’re going to need an RMA (return merchandise authorization) request form that your customers can fill out. This form can easily be faxed or emailed back to you to initiate an RMA request.
Here is a sample RMA request form for the fictional company MYCOMPANYNAME:
MYCOMPANYNAME RMA Request Form
RMA Request Form
NOTE: Do Not Return An Item Until You Have Received An Issued RMA Number.
This RMA form is to be filled out only for defective products. Your RMA number and related information will be sent to you via EMAIL ONLY. Please provide the email address you wish to be contacted at:
Your Email Address: ___________________ *REQUIRED
Today’s Date: __________ Date Of Purchase _________ (Must Be Within 30 Days)
Failure to provide a valid email address may prevent an RMA message from going through.
Order Number: __________
|For Office Use Only:
Date of Issue:
Product Name(s): ______________________________________________________
Please be as thorough as possible in describing the problems that you are having.
I would prefer a (please mark):
______Refund to Store Credit
______Refund to Credit Card / Paypal
TERMS AND CONDITIONS:
I agree to all RMA terms/conditions stated in this document and on the OutletPC Policy Information page:
Signature: ________________________ Print Name: ________________________
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